On-site Network Services
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- set up, troubleshoot and maintain servers and PCs
- install software, resolve software & hardware conflicts, maintain operating systems
- set up printers, scanners, tape drives and other peripherals
- set up and/or maintain local area networks (LAN), including wireless (WIFI)
- set up, configure and maintain security for servers, PCs & LAN
- connect LAN to Internet via T1, DSL, cable modem or shared analog modem
- train staff on Microsoft Office (97/2000/2003/2007), Web, e-mail, etc.
- provide technical support on-site, via phone or via e-mail
Note: For the services described above, INDEX travels anywhere within Massachusetts for at least four hours of work. For regularly-scheduled, contracted work, INDEX serves nonprofits within thirty minutes of Waltham, Massachusetts, USA.
